Returns & Exchanges

At Tumble, we want you to love your home essentials; if you are not completely satisfied, we offer a 30-day trial period for all rugs and home textiles. Items must be returned in their original condition to receive a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.

3

Pack Your Items

Carefully repackage your Tumble products in their original shipping box or a similar durable container, ensuring all components are included.

4

Drop Off and Refund

Drop off your package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing